{"id":245913,"date":"2025-08-13T19:32:55","date_gmt":"2025-08-13T19:32:55","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/smart-wp-chat\/"},"modified":"2025-08-21T11:44:17","modified_gmt":"2025-08-21T11:44:17","slug":"novera-smart-chat","status":"publish","type":"plugin","link":"https:\/\/kea.wordpress.org\/plugins\/novera-smart-chat\/","author":23344089,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"1.0.1","stable_tag":"1.0.1","tested":"6.8.5","requires":"5.0","requires_php":"7.4","requires_plugins":null,"header_name":"Novera Smart Chat","header_author":"Novera Media","header_description":"Advanced WhatsApp chat plugin with analytics, working hours and customization options","assets_banners_color":"0c2950","last_updated":"2025-08-21 11:44:17","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/noveramedia.com\/novera-smart-chat","header_author_uri":"https:\/\/noveramedia.com","rating":0,"author_block_rating":0,"active_installs":10,"downloads":341,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.0.0":{"tag":"1.0.0","author":"noveramedia","date":"2025-08-13 19:32:46"},"1.0.1":{"tag":"1.0.1","author":"noveramedia","date":"2025-08-21 11:44:17"}},"upgrade_notice":{"1.0.1":"<p>This version fixes internationalization issues and adds proper English\/Turkish language support. Please update for better multilingual compatibility.<\/p>","1.0.0":"<p>First release of Novera Smart Chat. All basic and advanced features included. Don&#039;t forget to add your WhatsApp number after installation!<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3344753,"resolution":"128x128","location":"assets","locale":""},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3344753,"resolution":"256x256","location":"assets","locale":""}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3344753,"resolution":"1544x500","location":"assets","locale":""},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3344753,"resolution":"772x250","location":"assets","locale":""}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0","1.0.1"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3344753,"resolution":"1","location":"assets","locale":""},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3344753,"resolution":"2","location":"assets","locale":""},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3344753,"resolution":"3","location":"assets","locale":""},"screenshot-4.png":{"filename":"screenshot-4.png","revision":3344753,"resolution":"4","location":"assets","locale":""},"screenshot-5.png":{"filename":"screenshot-5.png","revision":3344753,"resolution":"5","location":"assets","locale":""}},"screenshots":{"1":"Basic Settings \u2013 Configure WhatsApp number, button text, and click tracking.","2":"Working Hours \u2013 Define working days and hours to display the button only during active times.","3":"Messages \u2013 Set online and offline message templates, and add an automatic pre-filled message.","4":"Advanced Settings \u2013 Exclude specific pages, add custom tracking codes (Google Ads, Facebook Pixel, Google Analytics, etc.).","5":"Statistics \u2013 View detailed reports including daily click trends, device distribution, traffic sources, and campaign performance."},"jetpack_post_was_ever_published":false},"plugin_section":[],"plugin_tags":[232,5707,30237,25969,3160],"plugin_category":[36,41],"plugin_contributors":[246280],"plugin_business_model":[],"class_list":["post-245913","plugin","type-plugin","status-publish","hentry","plugin_tags-analytics","plugin_tags-chat","plugin_tags-floating-button","plugin_tags-utm-tracking","plugin_tags-whatsapp","plugin_category-analytics","plugin_category-communication","plugin_contributors-noveramedia","plugin_committers-noveramedia"],"banners":{"banner":"https:\/\/ps.w.org\/novera-smart-chat\/assets\/banner-772x250.png?rev=3344753","banner_2x":"https:\/\/ps.w.org\/novera-smart-chat\/assets\/banner-1544x500.png?rev=3344753","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/novera-smart-chat\/assets\/icon-128x128.png?rev=3344753","icon_2x":"https:\/\/ps.w.org\/novera-smart-chat\/assets\/icon-256x256.png?rev=3344753","generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/novera-smart-chat\/assets\/screenshot-1.png?rev=3344753","caption":"Basic Settings \u2013 Configure WhatsApp number, button text, and click tracking."},{"src":"https:\/\/ps.w.org\/novera-smart-chat\/assets\/screenshot-2.png?rev=3344753","caption":"Working Hours \u2013 Define working days and hours to display the button only during active times."},{"src":"https:\/\/ps.w.org\/novera-smart-chat\/assets\/screenshot-3.png?rev=3344753","caption":"Messages \u2013 Set online and offline message templates, and add an automatic pre-filled message."},{"src":"https:\/\/ps.w.org\/novera-smart-chat\/assets\/screenshot-4.png?rev=3344753","caption":"Advanced Settings \u2013 Exclude specific pages, add custom tracking codes (Google Ads, Facebook Pixel, Google Analytics, etc.)."},{"src":"https:\/\/ps.w.org\/novera-smart-chat\/assets\/screenshot-5.png?rev=3344753","caption":"Statistics \u2013 View detailed reports including daily click trends, device distribution, traffic sources, and campaign performance."}],"raw_content":"<!--section=description-->\n<p><strong>Novera Smart Chat<\/strong> is a professional plugin that adds a powerful WhatsApp floating chat button to your website. It's not just a chat button, but also a powerful analytics and marketing tool.<\/p>\n\n<p>\ud83d\ude80 <strong>Why is this plugin different?<\/strong><\/p>\n\n<h4>Advanced Analytics &amp; Tracking<\/h4>\n\n<ul>\n<li><strong>UTM Parameter Tracking<\/strong> - Automatically track your Google Ads, Facebook Ads campaigns<\/li>\n<li><strong>Traffic Source Analysis<\/strong> - Where are they coming from? (Google, Facebook, Direct etc.)<\/li>\n<li><strong>Custom Conversion Codes<\/strong> - Add your own Google Ads, Facebook Pixel codes<\/li>\n<li><strong>Detailed Statistics<\/strong> - Hourly, daily, monthly reports<\/li>\n<li><strong>CSV Export<\/strong> - Export all data to Excel<\/li>\n<\/ul>\n\n<h4>Smart Features<\/h4>\n\n<ul>\n<li><strong>Automatic URL Sharing<\/strong> - Automatically adds current page link to WhatsApp message<\/li>\n<li><strong>Working Hours System<\/strong> - \"We are currently online\" \/ \"We are offline\" automatic messages<\/li>\n<li><strong>Responsive Design<\/strong> - Perfect appearance on mobile and desktop<\/li>\n<li><strong>4 Position Options<\/strong> - Place your button in any corner you want<\/li>\n<\/ul>\n\n<h4>Marketing &amp; Conversion<\/h4>\n\n<ul>\n<li><strong>Google Ads Integration<\/strong> - Automatic conversion tracking<\/li>\n<li><strong>Facebook Pixel Support<\/strong> - Easy lead tracking<\/li>\n<li><strong>Google Analytics 4<\/strong> - Built-in event tracking<\/li>\n<li><strong>Custom Tracking<\/strong> - Add any tracking code you want<\/li>\n<\/ul>\n\n<h4>Easy Management<\/h4>\n\n<ul>\n<li><strong>User-Friendly Panel<\/strong> - Tab-based easy interface<\/li>\n<li><strong>Live Preview<\/strong> - See changes instantly<\/li>\n<li><strong>Test Feature<\/strong> - Test your tracking codes<\/li>\n<li><strong>Dashboard Widget<\/strong> - Quick statistics<\/li>\n<\/ul>\n\n<h3>Technical Details<\/h3>\n\n<h4>System Requirements<\/h4>\n\n<ul>\n<li>WordPress 5.0 or higher<\/li>\n<li>PHP 7.4 or higher<\/li>\n<li>MySQL 5.6 or higher<\/li>\n<li>Modern browser support<\/li>\n<\/ul>\n\n<h4>Security<\/h4>\n\n<ul>\n<li>CSRF protection (WordPress nonce)<\/li>\n<li>XSS protection (sanitized inputs)<\/li>\n<li>SQL injection protection<\/li>\n<li>Secure code execution<\/li>\n<\/ul>\n\n<h4>Performance<\/h4>\n\n<ul>\n<li>Optimized database queries<\/li>\n<li>Minimal CSS\/JS loading<\/li>\n<li>Caching friendly code structure<\/li>\n<li>CDN compatible asset management<\/li>\n<\/ul>\n\n<h4>Supported Languages<\/h4>\n\n<ul>\n<li>English (primary)<\/li>\n<li>Turkish<\/li>\n<li>Translation ready (.pot file included)<\/li>\n<\/ul>\n\n<h3>Developer Info<\/h3>\n\n<p><strong>Novera Smart Chat<\/strong> is developed by <strong>Novera Media<\/strong>, experts in web development and digital marketing.<\/p>\n\n<p>\ud83c\udf10 <strong>Website:<\/strong> <a href=\"https:\/\/noveramedia.com\">noveramedia.com<\/a>\n\ud83d\udce7 <strong>Support:<\/strong> info@noveramedia.com\n\ud83d\udcf1 <strong>LinkedIn:<\/strong> <a href=\"https:\/\/www.linkedin.com\/company\/novera-media-agency\/\">Novera Media<\/a><\/p>\n\n<h4>Custom Development<\/h4>\n\n<p>Contact us for your WordPress plugin, theme or web development projects.<\/p>\n\n<h4>Feedback<\/h4>\n\n<p>You can send your opinions and suggestions about the plugin to info@noveramedia.com.<\/p>\n\n<h3>Privacy &amp; Data Collection<\/h3>\n\n<p>This plugin collects the following data for analytics purposes:<\/p>\n\n<p><strong>Data Collected:<\/strong>\n* Page URLs (which pages the button was clicked on)\n* Click timestamps\n* Device type (mobile\/desktop)\n* IP addresses (for geolocation and spam prevention)\n* User agent strings\n* UTM parameters (campaign tracking)\n* Referrer URLs<\/p>\n\n<p><strong>Data Storage:<\/strong>\n* All data is stored locally in your WordPress database\n* No data is sent to external servers\n* No personal information is shared with third parties<\/p>\n\n<p><strong>Data Usage:<\/strong>\n* Analytics and reporting purposes only\n* Improving user experience\n* Campaign performance tracking<\/p>\n\n<p><strong>Data Retention:<\/strong>\n* Click data is stored indefinitely unless manually deleted\n* You can export or delete data anytime from the admin panel<\/p>\n\n<p><strong>User Rights:<\/strong>\n* Users can request data deletion\n* Data export available in CSV format\n* The plugin itself does not set cookies. Third-party codes you add (e.g., GA4\/Pixel) may set cookies.<\/p>\n\n<p><strong>GDPR Compliance:<\/strong>\n* Plugin respects user privacy\n* No tracking without user interaction\n* All data collection is transparent and documented<\/p>\n\n<p><strong>Third-Party Services:<\/strong>\n* WhatsApp (when users click the button)\n* Google Analytics (if enabled)\n* Facebook Pixel (if enabled)\n* Custom tracking codes (if added by admin)<\/p>\n\n<h3>Support<\/h3>\n\n<p>For support, documentation, or feature requests:\n* Email: info@noveramedia.com\n* Website: https:\/\/noveramedia.com\n* Please include your WordPress version, PHP version, and detailed description of the issue.<\/p>\n\n<!--section=installation-->\n<h4>Automatic Installation<\/h4>\n\n<ol>\n<li>WordPress Admin \u2192 Plugins \u2192 Add New<\/li>\n<li>Search for \"Novera Smart Chat\"<\/li>\n<li>Install and activate<\/li>\n<\/ol>\n\n<h4>Manual Installation<\/h4>\n\n<ol>\n<li>Download <code>novera-smart-chat.zip<\/code> file<\/li>\n<li>WordPress Admin \u2192 Plugins \u2192 Add Plugin<\/li>\n<li>Select ZIP file and upload<\/li>\n<li>Activate the plugin<\/li>\n<\/ol>\n\n<h4>Initial Setup<\/h4>\n\n<ol>\n<li>Go to Novera Smart Chat menu<\/li>\n<li>Enter your WhatsApp number (with country code: 90 555 123 45 67)<\/li>\n<li>Set button color and position<\/li>\n<li>Set your working hours (optional)<\/li>\n<li>Add your custom tracking codes (optional)<\/li>\n<li>Save settings<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id='how%20do%20i%20add%20my%20whatsapp%20number%3F'><h3>How do I add my WhatsApp number?<\/h3><\/dt>\n<dd><p>From the \"Basic Settings\" tab, enter your phone number with country code.\nExample: <strong>90 555 123 45 67<\/strong> (90 prefix for Turkey)<\/p><\/dd>\n<dt id='how%20does%20utm%20tracking%20work%3F'><h3>How does UTM tracking work?<\/h3><\/dt>\n<dd><p>The plugin automatically captures UTM parameters from the URL:\n- utm_source=google \u2192 Your Google campaign\n- utm_medium=cpc \u2192 Cost-per-click\n- utm_campaign=summer2024 \u2192 Your campaign name<\/p>\n\n<p>All this data appears in the Statistics section.<\/p><\/dd>\n<dt id='how%20to%20set%20up%20google%20ads%20conversion%20tracking%3F'><h3>How to set up Google Ads conversion tracking?<\/h3><\/dt>\n<dd><ol>\n<li>Go to \"Messages\" tab<\/li>\n<li>Add this code to \"Custom Tracking Code\" field:\n<code>gtag('event', 'conversion', {\n'send_to': 'AW-123456789\/XXXXX',\n'value': 1.0,\n'currency': 'USD'\n});<\/code><\/li>\n<li>Replace AW-123456789\/XXXXX with your own conversion ID<\/li>\n<\/ol><\/dd>\n<dt id='how%20to%20integrate%20facebook%20pixel%3F'><h3>How to integrate Facebook Pixel?<\/h3><\/dt>\n<dd><p>Add this code to Custom Tracking field:\n    <code>fbq('track', 'Contact', {\n    content_name: 'WhatsApp Chat Button'\n});<\/code><\/p><\/dd>\n<dt id='how%20to%20set%20working%20hours%3F'><h3>How to set working hours?<\/h3><\/dt>\n<dd><p>From \"Working Hours\" tab:\n1. Enable working hours\n2. Set start and end times\n3. Select working days\n4. Write your online\/offline messages<\/p><\/dd>\n<dt id='is%20it%20mobile%20friendly%3F'><h3>Is it mobile friendly?<\/h3><\/dt>\n<dd><p>Yes! The plugin has fully responsive design:\n- Optimized size for mobile\n- Touch-friendly buttons\n- Automatic position adjustment<\/p><\/dd>\n<dt id='how%20to%20view%20statistics%3F'><h3>How to view statistics?<\/h3><\/dt>\n<dd><p>From Novera Smart Chat \u2192 Statistics menu:\n- Total click counts\n- Device distribution (mobile\/desktop)\n- Most popular pages\n- Traffic sources\n- UTM campaign performance\n- Hourly trend charts<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.1<\/h4>\n\n<ul>\n<li>Fixed internationalization - Default language set to English<\/li>\n<li>Added Turkish translation support<\/li>\n<li>Improved text domain implementation<\/li>\n<li>Enhanced security measures<\/li>\n<li>Updated admin interface translations<\/li>\n<li>Fixed chart labels and analytics text<\/li>\n<li>Improved CSV export functionality<\/li>\n<\/ul>\n\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release<\/li>\n<\/ul>\n\n<p><strong>Core Features:<\/strong>\n* WhatsApp floating chat button\n* Automatic URL sharing\n* 4 position options (corners)\n* Responsive design<\/p>\n\n<p><strong>Analytics &amp; Tracking:<\/strong>\n* UTM parameter tracking\n* Traffic source analysis\n* Device type statistics\n* Detailed reporting system\n* CSV export feature<\/p>\n\n<p><strong>Advanced Features:<\/strong>\n* Custom tracking code support\n* Google Ads conversion tracking\n* Facebook Pixel integration\n* Google Analytics 4 support\n* Working hours system<\/p>\n\n<p><strong>Admin Panel:<\/strong>\n* User-friendly tab interface\n* Live preview\n* Dashboard widget\n* Test features<\/p>","raw_excerpt":"WhatsApp Floating Chat Button with Analytics, UTM Tracking, GA4 &amp; Conversion Tools","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/kea.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/245913","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kea.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/kea.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/kea.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=245913"}],"author":[{"embeddable":true,"href":"https:\/\/kea.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/noveramedia"}],"wp:attachment":[{"href":"https:\/\/kea.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=245913"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/kea.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=245913"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/kea.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=245913"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/kea.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=245913"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/kea.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=245913"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/kea.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=245913"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}