First version of the plugin dynamically loads the HelpShelf script from our S3 service to the head of every page.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3279761,"resolution":"128x128","location":"assets","locale":""}},"assets_banners":[],"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0"],"block_files":[],"assets_screenshots":[],"screenshots":[],"jetpack_post_was_ever_published":false},"plugin_section":[],"plugin_tags":[2353,14090,944,1104],"plugin_category":[],"plugin_contributors":[240960],"plugin_business_model":[],"class_list":["post-205231","plugin","type-plugin","status-publish","hentry","plugin_tags-ai","plugin_tags-knowledge-base","plugin_tags-search","plugin_tags-support","plugin_contributors-helpshelf","plugin_committers-helpshelf"],"banners":[],"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/helpshelf\/assets\/icon-128x128.png?rev=3279761","icon_2x":false,"generated":false},"screenshots":[],"raw_content":"\n
The HelpShelf WordPress Plugin provides a customizable widget service that integrates seamlessly with your WordPress site. This plugin acts as a connector to the HelpShelf service, enabling you to embed a fully customizable help widget on your website.<\/p>\n\n
Key Features:<\/strong>\n* Dynamic Script Insertion:<\/strong> Service Information:<\/strong>\n* This plugin connects to HelpShelf's widget service\n* The remote script loading is essential for widget functionality because:\n - It enables real-time widget customization\n - Allows dynamic updates to widget appearance and behavior\n - Maintains consistent widget performance across all installations\n* A HelpShelf account is required (sign up at https:\/\/helpshelf.com)\n* Your site will connect to our secure AWS S3 servers (helpshelf-production.s3.amazonaws.com) to load the widget<\/p>\n\n Widget Customization:<\/strong>\n* Fully customizable design to match your brand\n* Flexible color scheme options\n* Adjustable widget positioning and behavior\n* Custom styling options through HelpShelf dashboard<\/p>\n\n *Technical Details:**\n* Remote Script: The plugin loads your customized widget configuration from our secure servers\n* Server Location: All widget resources are served from helpshelf-production.s3.amazonaws.com\n* Updates: Remote loading ensures your widget always has the latest features and improvements<\/p>\n\n Account Requirements:<\/strong>\n1. Sign up for a HelpShelf account at https:\/\/helpshelf.com\n2. Obtain your unique SITE_KEY from the HelpShelf dashboard\n3. Enter the SITE_KEY in your WordPress plugin settings\n4. Customize your widget design through the HelpShelf<\/p>\n\n Privacy & Security:<\/strong>\n* All remote scripts are served via HTTPS\n* Our servers are hosted on secure AWS infrastructure\n* Widget configuration is loaded securely<\/p>\n\n By integrating HelpShelf, you agree to allow our plugin to load remote assets essential for delivering our service. For more details on our service and remote asset management, please visit https:\/\/helpshelf.com\/.<\/p>\n\n\n A: Because HelpShelf is designed as a service, our dynamic assets are hosted on our secure S3 service. This allows us to quickly deploy updates and maintain compatibility without forcing frequent plugin updates.<\/p><\/dd>\n\n<\/dl>\n\n\n
\n The plugin takes the SITE_ID provided by the user in the WordPress admin panel and automatically injects the required JavaScript code into the section of all pages.\n* HelpShelf Widget Integration:<\/strong>
\n The plugin loads a JavaScript file from a dynamic URL (https:\/\/s3.amazonaws.com\/helpshelf-production\/gen\/loader\/{SITE_ID}.min.js) hosted on our secure S3 service. This file initializes and identifies the HelpShelf widget, ensuring that any updates or bug fixes are delivered instantly without requiring a new plugin release.\n* Customizable User and Company Attributes:<\/strong>
\n Easily pass custom attributes to HelpShelf for personalized user interactions and enhanced support.<\/p>\n\nAdditional Information<\/h3>\n\n
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Q: Why is the HelpShelf JavaScript file loaded from an external server?<\/h3><\/dt>\n
1.0.0<\/h4>\n\n
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