Title: AI-Powered Chat Assistant & Live Agent using SSE, RAG Architecture- AskAny
Author: wpazleen
Published: <strong>May 16, 2025</strong>
Last modified: March 27, 2026

---

Search plugins

![](https://ps.w.org/askany/assets/banner-772x250.png?rev=3294851)

![](https://ps.w.org/askany/assets/icon-256x256.png?rev=3294851)

# AI-Powered Chat Assistant & Live Agent using SSE, RAG Architecture- AskAny

 By [wpazleen](https://profiles.wordpress.org/wpazleen/)

[Download](https://downloads.wordpress.org/plugin/askany.1.11.0.zip)

 * [Details](https://kea.wordpress.org/plugins/askany/#description)
 * [Reviews](https://kea.wordpress.org/plugins/askany/#reviews)
 *  [Installation](https://kea.wordpress.org/plugins/askany/#installation)
 * [Development](https://kea.wordpress.org/plugins/askany/#developers)

 [Support](https://wordpress.org/support/plugin/askany/)

## Description

**AskAny** is the Most Advanced AI-Powered WordPress Chat Plugin. Transform your
WordPress site into an intelligent, self-service support hub with cutting-edge AI
RAG Architecture (Retrieval-Augmented Generation) technology, Intelligent Content
Indexing, semantic search, and real-time Server-Sent Events (SSE) communication 
with human support capabilities.

AskAny delivers **24/7 customer service**, **built-in feedback system**, **intelligent
product recommendations**, and **seamless WooCommerce integration with order tracking**
that transforms visitors into customers.

🚀 **[AskAny AI](https://wpazleen.com/askany/)** | 📖 **[Documentation](https://wpazleen.com/docs/)**
| 💬 **[Pro Support](https://wpazleen.com/support/)**

AskAny is not just a chatbot – it’s a **complete AI-powered customer engagement 
platform** that:

✅ Provides accurate, cited answers using RAG
 ✅ Supports multiple AI providers
for flexibility ✅ Delivers real-time communication with SSE ✅ Indexes all your
WordPress content automatically ✅ Integrates with WooCommerce, Slack, and more 
✅ Offers beautiful markdown formatting ✅ Includes live agent support ✅ Provides
comprehensive analytics ✅ Ensures 100% uptime with fallback mode ✅ Optimizes costs
with smart caching

**Transform your WordPress site into an intelligent, self-service support hub today!**

**Let’s grow, connect, and build together! 🚀**

 * 🤝 **Join our community on Facebook:**
    [Facebook](https://www.facebook.com/wpazleens)
 * 🎥 **Subscribe to our YouTube channel:**
    [YouTube](https://www.youtube.com/channel/UCqR5SPvn6N2ZBq7AyYKfEnA)
 * 🐦 **Follow us on X (Twitter):**
    [X / Twitter](https://x.com/wpazleen)

#### 🎯 Why Choose AskAny Over Other AI Chatbots and What Makes AskAny Awesome?

 * **🧠 Multiple AI Providers** – Choose from 6+ leading AI providers
 * **🔍 Advanced RAG (Semantic Search)** – Understands meaning, not just keywords
 * **⚡ Real-time Communication** – Instant responses with Server-Sent Events
 * **📚 Intelligent Content Indexing** – Automatically learns from your entire WordPress
   site
 * **💬 Live Agent Support** – Seamless handoff from AI to human agents
 * **🎨 Beautiful Markdown Support** – Rich, formatted responses
 * **📊 Comprehensive Analytics** – Track performance and optimize
 * **🔌 Powerful Integrations** – WooCommerce, Slack, and more

#### 🔥 Revolutionary Features That Set AskAny Apart

### 1. **Multi-Provider AI Support** 🤖

Choose the AI provider that fits your needs and budget:

 * **DeepSeek** – Cost-effective, powerful reasoning
 * **OpenAI (GPT-4, GPT-3.5)** – Industry-leading performance
 * **Anthropic Claude** – Advanced reasoning and safety
 * **Google Gemini** – Multimodal AI capabilities
 * **X.AI Grok** – Real-time knowledge
 * **OpenRouter** – Access to 100+ models from multiple providers

**Why it’s awesome:**
 – Switch providers anytime without losing data – Compare 
performance and costs – Use the best model for each use case – No vendor lock-in

### 2. **RAG Architecture (Retrieval-Augmented Generation)** 🧠

**The game-changer for accurate AI responses.**

#### What is RAG?

RAG combines AI language models with your actual content using semantic search. 
Instead of the AI guessing or hallucinating, it retrieves relevant information from
your site and uses it to generate accurate, cited responses.

#### Key Features:

**🔍 Semantic Search**
 – Understands meaning and context, not just keywords – Finds
conceptually related content – Works in multiple languages – Provides source citations

**⚡ Hybrid Search**
 – Combines semantic search with keyword matching – Best of
both worlds for maximum accuracy – Ensures exact terms aren’t missed – Recommended
for production sites

**🎯 RAG Optimization**
 – **Content Hash Caching** – Reuses embeddings for duplicate
content (0 API calls) – **Batch Embedding API** – Processes multiple texts in one
request (10x fewer API calls) – **Smart Update Detection** – Only re-embeds when
content actually changes – **90% API Quota Savings** – Dramatically reduces costs

### 3. **Intelligent Content Indexing** 📚

AskAny automatically indexes your entire WordPress site:

#### Indexed Content Types:

 * ✅ Posts & Pages
 * ✅ Custom Post Types
 * ✅ WooCommerce Products
 * ✅ Product Categories & Tags
 * ✅ Custom Fields & Meta Data
 * ✅ Comments
 * ✅ Menus & Widgets
 * ✅ PDF Documents
 * ✅ External Sources (URLs, APIs)
 * ✅ Q&A Pairs
 * ✅ FAQs

#### Smart Features:

 * **Automatic Updates** – Reindexes when content changes
 * **Health Monitoring** – Track indexing status and quality
 * **Selective Indexing** – Choose what to include/exclude
 * **Chunking** – Handles large documents intelligently
 * **Content Statistics** – See what’s indexed at a glance

### 4. **Industry-First SSE Technology** ⚡

AskAny is the **only WordPress AI chatbot** using Server-Sent Events for true real-
time performance:
 – 🌐 **90% Less Server Load** – Ultra-light performance with 
no heavy polling – ⚡ **Instant Message Delivery** – Real-time responses like WhatsApp/
Telegram – 🛡️ **Automatic Fallback** – Seamlessly switches to polling if SSE unavailable–
📱 **Zero Configuration** – Works instantly without technical setup

#### Technology:

 * **Server-Sent Events (SSE)** – Push-based real-time updates
 * **Automatic Fallback** – Gracefully degrades to polling if SSE not supported
 * **Low Server Load** – More efficient than traditional polling
 * **Instant Responses** – No delay, no refresh needed

### 5. **Hybrid AI and Human Support** 👥

 * **Live Agent Dashboard**: Real-time chat management interface
 * **Seamless Handoff**: AI-to-agent transition without losing context
 * **Agent Assignment**: Assign specific agents to conversations
 * **24/7 Coverage**: AI handles off-hours, agents take complex queries
 * **Performance Analytics**: Track AI vs human response metrics

### 6. **Fallback Mode** 🛡️

**Never leave customers hanging.**

When AI API is unavailable or fails:
 – ✅ Continues working with indexed content–
✅ Smart pattern matching for common questions – ✅ Handles greetings and basic 
queries – ✅ Product information from WooCommerce – ✅ Seamless user experience

**Why it’s awesome:**
 – 100% uptime guarantee – No “AI is down” messages – Maintains
professional image – Essential for production sites

### 7. **WooCommerce Integration** 🛒

**AI-powered e-commerce support.**

#### Order Tracking:

 * Check order status by email
 * Check by order ID
 * Check by transaction ID
 * Real-time order information
 * Shipping status updates

#### Product Information:

 * AI answers product questions
 * Recommends related products
 * Explains features and specifications
 * Compares products
 * Handles pricing queries

### 8. **Slack Integration** 📢

**Get notified instantly, respond from anywhere.**

#### Features:

 * Real-time chat notifications
 * Forward user messages to Slack
 * Optional AI response forwarding
 * Optional agent response forwarding
 * Channel-based routing
 * Rich message formatting

#### Use Cases:

 * Team notifications
 * Support ticket creation
 * Response monitoring
 * Team collaboration

### 9. **Home Page Customization** 🎨

**Create a welcoming chat experience.**

#### Customizable Elements:

 * Welcome message
 * Logo upload
 * Agent avatars
 * FAQ section with markdown
 * Custom links
 * Documentation links
 * News section (PRO)
 * Get Started page (PRO)

#### FAQ Management:

 * Markdown editor
 * Edit/Preview tabs
 * Active/Inactive toggle
 * Expandable answers
 * Beautiful rendering

### 10. **Q&A Management** ❓

**Train your AI with custom Q&A pairs.**

#### Features:

 * Markdown editor for answers
 * Edit/Preview tabs
 * Bulk import/export
 * Active/Inactive toggle
 * Search and filter
 * Priority ordering

#### Use Cases:

 * Company policies
 * Product specifications
 * Troubleshooting guides
 * Common questions
 * Custom responses

### 11. **PDF Import & Management** 📄

**Make your PDF documents searchable.**

#### Features:

 * Drag & drop upload
 * Automatic text extraction
 * Chunking for large files
 * Metadata management
 * Search within PDFs
 * RAG integration

#### Supported:

 * Product manuals
 * Documentation
 * Guides & tutorials
 * Policies & procedures
 * Technical specifications

### 12. **External Sources** 🌐

**Connect any external data source.**

#### Supported Types:

 * Website URLs
 * REST APIs
 * JSON endpoints
 * XML feeds
 * Custom integrations

#### Features:

 * Automatic content fetching
 * Scheduled updates
 * Content transformation
 * Error handling
 * Status monitoring

### 13. **Database Management** 💾

**Complete control over your data.**

#### Features:

 * **Storage Overview** – See size of all tables
 * **Quick Actions** – Clean, optimize, export with one click
 * **Date Filtering** – Delete data by date range
 * **Export/Import** – CSV and JSON formats
 * **Optimize Tables** – Reclaim space, improve performance
 * **Truncate** – Clear all data safely

#### Managed Tables:

 * Chat sessions & messages
 * Q&A pairs
 * External sources
 * Content index
 * PDF index
 * User agents
 * API statistics
 * Feature requests
 * Bug reports
 * RAG embeddings

### 14. **API Statistics & Performance** 📊

**Track everything, optimize costs.**

#### Metrics:

 * Total API requests
 * Success/failure rates
 * Average response time
 * Token usage
 * Cost tracking
 * Provider comparison
 * Daily performance trends
 * Error analysis

#### Insights:

 * Identify bottlenecks
 * Optimize costs
 * Monitor reliability
 * Track usage patterns

### 15. **Feature Requests & Bug Reports** 🐛

**Built-in feedback system.**

#### For Users:

 * Submit feature requests through chat
 * Report bugs easily
 * Track submission status
 * Get updates

#### For Admins:

 * Centralized feedback management
 * Priority assignment
 * Status tracking
 * User communication
 * Export reports

### 16. **Multi-Language Support** 🌍

**Speak your customers’ language.**

#### Supported Languages:

 * Auto-detect user language
 * English
 * Bengali (বাংলা)
 * Spanish (Español)
 * French (Français)
 * German (Deutsch)
 * Italian (Italiano)
 * Portuguese (Português)
 * Russian (Русский)
 * Japanese (日本語)
 * Chinese (中文)
 * Arabic (العربية)
 * Hindi (हिन्दी)
 * And more…

### 17. **Contact Form Integration** 📧

**Seamless form integration.**

#### Features:

 * Embed any contact form
 * Support for Contact Form 7
 * Support for WPForms
 * Support for Gravity Forms
 * Custom shortcode support
 * In-chat form display

### 18. **User & Agent Management** 👥

**Manage your support team.**

#### Features:

 * Agent profiles
 * Avatar management
 * Role assignment
 * Activity tracking
 * Performance metrics
 * Online/offline status

### 19. **Chat Logs & History** 📝

**Complete conversation records.**

#### Features:

 * Full chat history
 * Search and filter
 * Export conversations
 * User identification
 * Session tracking
 * Timestamp records

#### Use Cases:

 * Quality assurance
 * Training material
 * Dispute resolution
 * Performance analysis
 * Compliance

### 20. **Floating Widget** 🎈

**Always accessible, never intrusive.**

#### Features:

 * Customizable position (bottom-right/left)
 * Custom avatar
 * Custom header text
 * Smooth animations
 * Mobile responsive
 * Minimizable

#### 🏆 Perfect For Every Business Type

**E-commerce & Retail**
 – Product recommendations and comparisons – Order support
and tracking – Abandoned cart recovery – Customer service automation

**SaaS & Technology**
 – Technical documentation assistance – Feature explanations
and demos – Onboarding support – Troubleshooting guides

**Healthcare & Professional Services**
 – Appointment scheduling assistance – FAQ
automation – Service information – Patient/client support

**Education & Training**
 – Course information and enrollment – Student support 
and guidance – Resource recommendations – Academic assistance

#### 🚀 Getting Started in Under 5 Minutes

 1. **Install & Activate** – One-click installation from WordPress repository
 2. **Choose AI Provider** – Add OpenAI, DeepSeek, or Gemini API key
 3. **Configure Settings** – Customize appearance and behavior
 4. **Add Knowledge** – Upload PDFs or index existing content
 5. **Go Live** – Enable floating widget or use shortcode

#### 🎁 Free vs Pro Comparison

**Free Version Includes:**
 ✅ AI chatbot with all providers ✅ Chatbot customization
✅ Full WooCommerce integration ✅ PDF upload and indexing ✅ Limited Live agent
handoff ✅ Limited Custom Q&A management ✅ Limited analytics ✅ Shortcode support

**Pro Version Adds:**
 🚀 Unlimited agent management 🚀 Unlimited external sources
can add 🚀 Unlimited Q&A Pair 🚀 Unlimited Live Chat, Custom Link, FAQ, Document
Management 🚀 Priority support

#### 🛡️ Privacy & Security

AskAny is built with privacy and security as core principles:
 – **Encrypted Communications**–
All messages encrypted – **Local Data Storage** – Your data stays on your server–**
No Third-Party Dependencies** – Direct API connections only – **Session Security**–
Secure session management

#### 🌍 Multilingual & Accessibility

 * **Translation Ready** – Full i18n support with .pot file
 * **RTL Support** – Right-to-left language compatibility
 * **Accessibility Compliant** – WCAG 2.1 AA standards
 * **Screen Reader Friendly** – Proper ARIA labels and structure
 * **Keyboard Navigation** – Full keyboard accessibility

#### 📊 Analytics & Insights

Track your chatbot performance with comprehensive analytics:
 – **Response Time 
Metrics** – Monitor AI and agent performance – **User Engagement Stats** – Conversation
length and satisfaction – **Popular Questions** – Identify common customer needs–**
Conversion Tracking** – Measure chat-to-sale conversions – **Agent Performance**–
Individual agent statistics

#### 🔗 Integrations & Compatibility

**Form Plugins:**
 – Contact Form 7 – Simple Form – WPForms – Gravity Forms – Ninja
Forms – Formidable Forms

**E-commerce:**
 – WooCommerce (native integration) – Easy Digital Downloads – WP
eCommerce

**Page Builders:**
 – Elementor – Beaver Builder – Divi Builder – Gutenberg (native)

**Caching Plugins:**
 – WP Rocket – W3 Total Cache – WP Super Cache – LiteSpeed 
Cache

#### 🚀 Performance Optimization

 * **Lazy Loading** – Scripts load only when needed
 * **Minified Assets** – Optimized CSS and JavaScript
 * **Database Optimization** – Efficient queries and indexing
 * **CDN Compatible** – Works with all major CDNs
 * **Caching Friendly** – Compatible with all caching solutions

Ready to transform your website with the most advanced AI chatbot for WordPress?
Install AskAny today and experience the difference!

#### Use Cases

 1.  **Customer Support**
 2.   * Answer product queries instantly
      * Provide shipping and return information
      * Handle policy questions automatically
      * Assist with technical support issues
      * Escalate complex issues to human agents
 3.  **E-commerce Assistant**
 4.   * Intelligent product recommendations
      * Real-time price and stock inquiries
      * Shopping cart assistance
      * Order tracking and updates
      * Abandoned cart recovery
 5.  **Knowledge Base**
 6.   * Automated FAQ responses
      * Document and manual search
      * Policy information delivery
      * Technical documentation access
      * Training material assistance
 7.  **Website Guide**
 8.   * Navigation assistance for visitors
      * Content discovery and recommendations
      * Feature explanations and tutorials
      * Service information delivery
      * Lead generation and qualification
 9.  **Lead Generation**
 10.  * Capture visitor information
      * Qualify potential customers
      * Schedule appointments and demos
      * Collect feedback and surveys
      * Guide users through sales funnel

### Privacy Notes

AskAny connects to AI service providers to generate intelligent responses based 
on your indexed content, PDFs, and Q&A pairs. Your data privacy and security are
our top priorities.

**Data Processing:**
 Data is sent to and retrieved from the following AI service
interfaces:

 * `https://api.openai.com/v1/chat/completions` (OpenAI)
 * `https://api.deepseek.com/v1/chat/completions` (DeepSeek)
 * `https://generativelanguage.googleapis.com/v1beta/models/` (Google Gemini)

**Service Providers:**
 – [OpenRouter](https://openrouter.ai/) – [Terms](https://openrouter.ai/terms)
| [Privacy](https://openrouter.ai/privacy) – [OpenAI](https://openai.com/) – [Terms](https://openai.com/policies/terms-of-use/)
| [Privacy](https://openai.com/policies/privacy-policy/) – [Anthropic](https://anthropic.com/)–
[Terms](https://www.anthropic.com/terms) | [Privacy](https://www.anthropic.com/privacy)–
[Google](https://ai.google.dev/) – [Terms](https://ai.google.dev/terms) | [Privacy](https://policies.google.com/privacy)–
[X.AI](https://x.ai/) – [Terms](https://x.ai/terms-of-service) | [Privacy](https://x.ai/privacy-policy)–
[DeepSeek](https://deepseek.com/) – [Terms](https://deepseek.com/terms) | [Privacy](https://deepseek.com/privacy)

**Privacy Compliance:**
 – All data processing is transparent and user-controlled–
No personal information is stored without explicit consent – Messages are encrypted
during transmission – Local data storage on your WordPress server – GDPR compliant
with built-in privacy controls

**Data Retention:**
 – Chat history is stored locally in your WordPress database–
You have full control over data retention periods – Built-in tools for data export
and cleanup – Automatic data anonymization options

### Policy Information

Please review the complete terms of use and data protection policies for the AI 
providers you choose:

 * **OpenAI:** [OpenAI Policies](https://openai.com/policies)
 * **DeepSeek AI:** [DeepSeek Terms of Service](https://deepseek.com/terms-of-service)
 * **Google Gemini:**
    - [Gemini API Terms of Service](https://ai.google.dev/gemini-api/terms)
    - [Google API Services User Data Policy](https://policies.google.com/terms/service-specific)

## Screenshots

 * [[
 * 💬 **Chat Widget in Action**
    Experience the live frontend chat widget with real-
   time messaging and seamless product interaction.
 * [[
 * 🧑‍💻 **Agent Chat Interface**
    Manage conversations from the backend with smooth
   AI-to-agent handoff for efficient customer support.
 * [[
 * 🏠 **Homepage Settings**
    Customize the chat homepage with agent profiles, FAQs,
   display options, and useful quick links.
 * [[
 * 🤖 **AI Assistant Setup**
    Connect and configure your AI assistant with support
   for multiple providers and advanced configuration options.
 * [[
 * 👥 **AI Agent Management**
    Create, manage, and organize multiple AI agents with
   role-based access and performance monitoring.
 * [[
 * ⚡ **AI Replies in Chat Panel**
    Get instant AI-generated responses directly 
   in the chat panel with full Markdown formatting and contextual understanding.
 * [[
 * 🧩 **Embed Form Support**
    Easily embed contact forms and lead generation tools
   anywhere on your website.
 * [[
 * 🧠 **Retrieval-Augmented Generation (RAG)**
    Integrate a powerful RAG system 
   that combines AI language models with your website content for accurate, context-
   aware responses.
 * [[
 * 🔗 **Integrations Page**
    Connect with services like **WooCommerce** and **Slack**,
   with upcoming integrations for **Telegram** and **WhatsApp**.
 * [[
 * ❓ **Q&A Management Page**
    Add structured Q&A data to help the AI learn and 
   improve responses, especially in fallback scenarios.
 * [[
 * 🌐 **External Source Management**
    Index external websites as knowledge sources
   so the AI can retrieve and reference additional information.
 * [[
 * 🗄️ **Database Management Page**
    Monitor database table sizes and easily clean,
   optimize, or export tables with a single click.
 * [[
 * 🗄️ **Typing Animation**
    Askany now support Character-by-character text reveal
   with Blinking cursor during typing.
 * [[
 * [[

## Installation

 1. Upload the plugin files to `/wp-content/plugins/askany` directory
 2. Activate the plugin through the ‘Plugins’ menu in WordPress
 3. Configure the plugin settings in the AskAny menu
 4. Add your AI API keys (OpenAI, DeepSeek, or Gemini)
 5. Index your content and upload relevant PDFs
 6. Add the chat widget using shortcode or automatic placement

#### Quick Setup Guide

**Step 1: Get Your API Key**
 To use AskAny’s AI features, you need an API key from
one of the supported providers:

 * **OpenAI:** Register at [OpenAI Platform](https://platform.openai.com/login) 
   to obtain your key
    - Find your key at: [OpenAI API Key Location](https://help.openai.com/en/articles/4936850-where-do-i-find-my-openai-api-key)
 * **DeepSeek:** Register at [DeepSeek Platform](https://platform.deepseek.com/login)
   to obtain your key
 * **Google Gemini:** Log in to [Google AI Studio](https://aistudio.google.com/app/apikey)
   to generate your Gemini API key

**Step 2: Configure AskAny**
 1. Go to **AskAny AI > Settings** in your WordPress
admin 2. Select your preferred AI provider 3. Enter your API key 4. Test the connection
5. Customize your chat widget appearance

**Step 3: Add Knowledge**
 1. Go to **AskAny AI > Content Index** to automatically
index your WordPress content 2. Visit **AskAny AI > PDF Files** to upload documents
and manuals 3. Use **AskAny AI > External Sources** to index external websites 4.
Add custom Q&A pairs in **AskAny AI > Q&A Management**

**Step 4: Deploy Your Chatbot**
 – Enable the floating widget in settings, or – 
Use the shortcode `[askany_chat]` on any page or post – Customize the position, 
theme, and behavior to match your site

## FAQ

### Which AI models and providers are supported?

AskAny supports multiple AI providers for maximum flexibility:
 – **OpenAI**: GPT-
4o, GPT-4o-mini, GPT-4.1, O4-mini – **DeepSeek**: DeepSeek-Chat (cost-effective 
option) – **Google Gemini**: Gemini 2.0 Flash, Gemini 2.5 Flash-Lite

You can switch between providers or use multiple providers with automatic failover.

### Does it work with WooCommerce?

Yes! AskAny has native WooCommerce integration that includes:
 – Product information
display with images and pricing – Real-time stock status and availability – Smart
product recommendations – Direct add-to-cart functionality from chat – Order tracking
and customer support

### Can it read and search PDF documents?

Absolutely! AskAny can process and index PDF documents, making their content searchable
through the chat interface. Simply upload PDFs through the admin panel, and the 
AI will automatically extract and index the content for intelligent responses.

### How is chat history and user data handled?

 * Chat history is stored locally in your WordPress database
 * Data retention periods are fully customizable
 * Users can clear their chat history manually
 * All data processing is GDPR compliant
 * Built-in privacy controls and data export tools

### Can I customize the chatbot’s appearance?

Yes! AskAny offers extensive customization options:
 – Upload custom avatars and
icons – Adjustable widget positioning – Responsive design for all devices

### How does the live agent handoff work?

AskAny features seamless AI-to-human support transition:
 – Agents can take over
any AI conversation in real-time – Context and conversation history are preserved–
Agents receive notifications for new conversations – Performance analytics track
AI vs human interactions – 24/7 AI coverage with human escalation when needed

### Is it compatible with page builders and themes?

Yes! AskAny works with all major WordPress themes and page builders:
 – **Page Builders**:
Elementor, Beaver Builder, Divi, Gutenberg – **Themes**: All WordPress themes (tested
with popular ones) – **Caching**: Compatible with WP Rocket, W3 Total Cache, LiteSpeed–**
Forms**: Contact Form 7, WPForms, Gravity Forms, Ninja Forms

### How do I add the chatbot to my website?

You have multiple options:
 1. **Floating Widget**: Enable in settings for site-
wide display 2. **Shortcode**: Use `[askany_chat]` on any page or post 3. **Widget**:
Add to sidebars using the WordPress widget

### What makes AskAny different from other chatbot plugins?

AskAny stands out with unique features:
 – **Multi-AI Provider Support**: Switch
between OpenAI, DeepSeek, Gemini – **Server-Sent Events**: Real-time messaging with
90% less server load – **Live Agent Integration**: Seamless AI-to-human handoff –**
Advanced Knowledge Base**: PDF processing + external website indexing – **Native
WooCommerce**: Built-in e-commerce features – **Enterprise Features**: Advanced 
analytics, database management

### Can I use it for lead generation?

Yes! AskAny includes powerful lead generation features:
 – Integrated contact forms
within chat – Custom Q&A flows for lead qualification – User information collection
and storage – Integration with popular form plugins – Analytics to track conversion
rates

### Is technical support available?

We provide comprehensive support:
 – **Free Support**: WordPress.org support forum–**
Documentation**: Complete setup and usage guides – **Video Tutorials**: Step-by-
step video instructions – **Community**: Active user community for tips and tricks–**
Pro Support**: Priority support for Pro users

### How do I optimize performance?

AskAny is built for performance:
 – Enable Server-Sent Events (SSE) for real-time
messaging – Use database optimization tools in the admin panel – Configure caching
plugin compatibility – Optimize AI provider selection based on your needs – Regular
database cleanup and maintenance

## Reviews

![](https://secure.gravatar.com/avatar/f345e0af26f14314b2e3d1e3607e1d865269558c0ff19469f49e1de671f08367?
s=60&d=retro&r=g)

### 󠀁[Great plugin](https://wordpress.org/support/topic/great-plugin-40675/)󠁿

 [Imran](https://profiles.wordpress.org/imranhasanraaz/) July 21, 2025

I’ve been using the AskAny plugin on my WordPress site, and it’s working great so
far. Setup was smooth, and the interface looks modern and clean. It’s a handy tool
if you want to add an intelligent chatbot to your site.

 [ Read all 1 review ](https://wordpress.org/support/plugin/askany/reviews/)

## Contributors & Developers

“AI-Powered Chat Assistant & Live Agent using SSE, RAG Architecture- AskAny” is 
open source software. The following people have contributed to this plugin.

Contributors

 *   [ wpazleen ](https://profiles.wordpress.org/wpazleen/)
 *   [ sambyte ](https://profiles.wordpress.org/sambyte/)

[Translate “AI-Powered Chat Assistant & Live Agent using SSE, RAG Architecture- AskAny” into your language.](https://translate.wordpress.org/projects/wp-plugins/askany)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/askany/), check out
the [SVN repository](https://plugins.svn.wordpress.org/askany/), or subscribe to
the [development log](https://plugins.trac.wordpress.org/log/askany/) by [RSS](https://plugins.trac.wordpress.org/log/askany/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.11.0 – 27 March 2026

 * 🌐 **Web Search (Smart AI Fallback & Enhancement)**
    Added a new Web Search system
   that allows AI to answer questions beyond your site content using its built-in
   knowledge — without external API calls.
 * **Modes:**
    Fallback – Uses site content first, then fills gaps with AI knowledge(
   recommended) Always Enhance – Combines site content with AI knowledge for richer
   responses
 * ✍️ **Response Tone Control**
    Added control over how AI responses are written.
 * Human – Removes AI-like phrases
    Professional – Formal and structured Friendly–
   Conversational tone Robotic – Neutral system-style
 * ⏱ **Typing Animation Speed Control**
    Introduced multiple typing speed options
   for chat responses.
 * Regular – Default speed
    Fast – Quicker Faster – Very quick Instant – Immediate
   with subtle animation
 * 📱 **Mobile App Push Bridge**
    Added support for real-time push notifications
   and mobile chat via Android app.
 * Install APK and start receiving instant notifications
    Chat with users directly
   from mobile No need to log in to the website
 * ✨ **Other Improvements**
    Performance enhancements and frontend chat panel UI
   improvements

#### 1.10.0 – 06 Jan 2026

 * 🧠 **New RAG Architecture (Retrieval-Augmented Generation)**
    Introduced a powerful
   RAG system that combines AI language models with your website content using semantic
   search. Instead of generating guesses, the AI retrieves relevant information 
   from your indexed content to produce accurate and context-aware responses.
 * 🤖 **Expanded AI Provider Support (6+ Providers)**
    Added support for multiple
   leading AI providers, giving users greater flexibility and performance options:
   DeepSeek, OpenAI (GPT-4 / GPT-3.5 new model support), Anthropic Claude, Google
   Gemini (new models added), X.AI Grok, and OpenRouter with access to 100+ models.
 * 🔎 **Hybrid Search System**
    Implemented Hybrid Search combining RAG retrieval
   with intelligent content indexing to improve response accuracy and relevance.
 * 📊 **Dedicated RAG Management Panel**
    Added a new management interface to monitor
   and control embeddings, view embedding statistics, handle error logs, retry failed
   processes, and manage indexing actions.
 * ⚡ **RAG Optimization for Lower API Usage**
    Introduced Content Hash Caching 
   and Batch API processing, reducing embedding API quota usage by up to 90% while
   improving performance.
 * 💬 **Improved Live Chat Markdown Support**
    Live chat responses now support full
   Markdown formatting for clearer and more structured AI replies.
 * 📚 **Markdown Support for Q&A and Homepage FAQ**
    Q&A management and Homepage
   FAQ sections now support Markdown formatting for richer content display.

#### 1.9.0 – 24 Feb 2026

 * 🧠 **Full Conversation Context for AI**
    The AI now receives the complete conversation
   history (no more truncation), allowing it to learn from past interactions and
   deliver more accurate, context-aware responses.
 * ⚙️ **Improved AI Indexing System**
    Upgraded the internal indexing method to 
   enhance response intelligence, speed, and overall performance.
 * ✨ **New: AI Order Status Tracking**
    Customers can now check their order status
   directly through chat by providing their email, order ID, or transaction ID —
   fast and hassle-free.
 * 📚 **AI Learns from Mistakes**
    Enhanced learning capabilities enable the AI 
   to review past responses and continuously improve over time.
 * 🆕 **New: Bug Report & Feature Request Mode**
    Users can now directly report 
   bugs or submit feature requests through the chat interface. Each submission generates
   a unique tracking ID, making it easy to monitor, manage, and respond to feedback
   efficiently.
 * 📰 **New: Blog Post Integration in Frontend Chat**
    Blog posts can now be embedded
   inside the chat interface via a Homepage button tab. Users can browse blog listings
   and read full articles in a clean, distraction-free Reader View mode — without
   leaving the chat.
 * 🛠️ **Bug Fix: Get Started Page Form**
    Fixed an issue that occurred when activating
   the Get Started page with a form enabled.

#### 1.8.0 – 30 Jan 2026

 * 🔔 **Unread Message Badge**
    Instantly spot new conversations with a clear unread
   count badge in the live chat admin panel.
 * 🔗 **Powerful Integrations**
    Seamlessly connect AskAny with your favorite tools
   and platforms to supercharge your chat workflow.
 * 👀 **Q&A Pair Viewer**
    Easily view and review saved Q&A pairs for better knowledge
   management.
 * 🔄 **Q&A Import & Export**
    Move your Q&A pairs effortlessly between sites with
   simple import and export options.

#### 1.7.0 – 14 Jan 2026

 * ✨ New AI Response Language model
 * ✨ SDK updated

#### 1.6.1 – 24 Dec 2025

 * **Enhancement:** SDK updated

#### 1.6.0 – 09 Dec 2025

 * ✨ New Get Started Page with form
 * ⚙️ New Database Management with Filter and Quick Actions

#### 1.5.3 – 05 Dec 2025

 * ⚙️ Fixed duplicate message response

#### 1.5.2 – 03 Dec 2025

 * **Enhancement:** WP 6.9 compatibility

#### 1.5.1 – 12 Nov 2025

 * ✨ Improved frontend chat typing indicator
 * ⚙️ Fixed all frontend bug and logs

#### 1.5.0 – 11 Nov 2025

 * 🌐 New Gemini AI intagration and new Open AI models Introduced
 * ✨ Improved frontend chat panel with avatar
 * ⚙️ Improved admin chat panel with avatar
 * 💬 Improved chat panel with AI response and markdown format
 * 👀 Improved chat indexing for templates and docs

For a detailed list of updates, refer to our [Changelog](https://headwayapp.co/askany/).

For older changelog entries, please see the [additional changelog.txt file](https://plugins.svn.wordpress.org/askany/trunk/changelog.txt)
delivered with the plugin.

## Meta

 *  Version **1.11.0**
 *  Last updated **1 week ago**
 *  Active installations **10+**
 *  WordPress version ** 5.9 or higher **
 *  Tested up to **6.9.4**
 *  PHP version ** 7.4 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/askany/)
 * Tags
 * [AI](https://kea.wordpress.org/plugins/tags/ai/)[ai support](https://kea.wordpress.org/plugins/tags/ai-support/)
   [ChatGPT](https://kea.wordpress.org/plugins/tags/chatgpt/)[customer support](https://kea.wordpress.org/plugins/tags/customer-support/)
   [helpdesk](https://kea.wordpress.org/plugins/tags/helpdesk/)
 *  [Advanced View](https://kea.wordpress.org/plugins/askany/advanced/)

## Ratings

 5 out of 5 stars.

 *  [  1 5-star review     ](https://wordpress.org/support/plugin/askany/reviews/?filter=5)
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## Contributors

 *   [ wpazleen ](https://profiles.wordpress.org/wpazleen/)
 *   [ sambyte ](https://profiles.wordpress.org/sambyte/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/askany/)